Meet The Team

Every member of the Trueman Change team has experience working in the Public Sector and understands and cares about the work that they do and the positive difference they can make.

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Meet The Team

L Trueman Headshot


Managing Director and Founder

Lucy has over 15 years public sector experience and established Trueman Change in 2014 after working within the police and local government for several years.

Lucy is a huge animal lover and regularly fosters animals from her local animal shelter.

Favourite Trueman Change Value: Be your best!

Lucy is passionate about learning.

Favourite Projects:

  • Helping organisations to do change well
  • Culture mapping within organisations
  • Helping teams/organisations reflect on learning
Team Trueman Change Rachael


Principal Consultant

Rachael, has 19 years of public sector experience, 16 of which is within local government. Alongside her work, Rachael is passionate about gender equality and environmental sustainability – 'I am particularly interested in the gendered use of language and how we can shift perceptions by using language differently'. Rachael is also an advocate for shopping locally and is a regular visitor of her local market.

Favourite Trueman Change Value: Make it Better

Favourite Projects:

  • Addressing inequalities
  • Improving lives of residents
  • Partnership working to deliver services
  • Policy work
Team Trueman Change Sarah 3


Change/Project Management Consultant

Our Change/Project Management Consultant, Sarah, has a decade of public sector experience.

Sarah is very focused on the use of resources both in her professional and personal life and chooses to live a ‘greener’ lifestyle by reducing energy impact and generally being more earth ‘savvy’. Sarah is also interested in the concept of social innovation and loves to hear about how organisations are changing the way we do things.

Favourite Trueman Change value: Get it Right

Favourite Projects:

  • Improving social outcomes
  • Solving operational problems
  • Understanding the customer experience
Team Trueman Change Lizzi


Project and Engagement Manager

Our Project and Engagement Manager, Lizzi, has a decade of experience in the public sector, where she has both worked as an officer and served as an elected member. Her unique experience and skillset brings extra value to our clients, particularly where there are elected members or the work involves engaging with diverse stakeholders.

Favourite Trueman Change Value: Get it Right

Favourite Projects:

  • Independent evaluations
  • Public consultations
  • Service re-design and co-design
Team Trueman Change Jennifer


Project Officer

Jennifer (Jenni) has over 5 years’ experience working within a Project Management Office.

In Jennifer’s spare time she enjoys developing her skills, from learning new career skills to personal skills such as, the two new languages she is currently learning. Jennifer is a trained Mental Health First Aider and has provided support to people throughout the pandemic.

Favourite Trueman Change Value: Be your Best

Favourite Projects:

  • Anything that improves business processes
  • Reducing processing times
  • Improving productivity
Lydia Headshot


Business Development Co-Ordinator

Lydia has worked in Marketing Communications for over a decade and has been employed in both the education and health and social care sectors, both of which she is passionate about.

She is undertaking her Prince2 qualification, as she enjoys working on complex change programmes. Outside of work, Lydia enjoys drawing and upcycling furniture, as well as fell-walking with her favourite borrowed dogs.

Favourite Trueman Change Value: Make it Better, Be your Best, Make Friends (she couldn’t choose just one!)

Favourite Projects:

  • Improving community services
  • Strategic planning and delivery in communications
Team Trueman Change Charlotte 1


Business Development Officer

Charlotte supports in our marketing and social media activity as well as, co-ordinating our series of online events ‘Change Chats’. Charlotte is a recent graduate and started with us through the government funded Kickstart scheme which turned into a full-time, permanent role. Outside of work Charlotte spends her time swimming and visiting museums and art galleries.

Favourite Trueman Change Value: Be your Best

Favourite Projects:

  • Developing social media campaigns
  • Co-ordinating Change Chat events
  • Helping to develop marketing strategies
Louise L Headshot


Finance and Business Officer

Louise spends her time making sure Trueman Change runs like a well-oiled machine by keeping all of our processes running smoothly so that we can dedicate all of our time and attention to our clients. Louise has a PhD in Autism and spent several months volunteering and conducting research in autism units in primary and secondary schools. Louise is an avid supporter of changing societal attitudes towards neurodiversity.

Favourite Trueman Change Value: Be your Best

Favourite Projects:

  • Continual process improvement
  • Contract negotiations
  • KPI and NPS analytics

Work With Us

We are always on the look out for new members of staff who share our passion for public sector!

If you'd like to move into a consultancy to get more variety and be part of a great team of like-minded people we'd love to hear from you!

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Recent Insights

Accelerating Change Intro Blog To Trueman Change Way

Accelerating Change Through the Power of People

Trueman Change are delighted to announce the launch of their new change methodology, The Trueman Change Way. This is a people-first approach, created from the lessons learnt during the COVID-19 pandemic. These lessons have been implemented into a change accelerator programme, training course, and upcoming book to ensure transformation can continue to happen faster and more compassionately for cost-effective, sustainable outcomes.

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Collaboration and co-design in change programmes thumbnail

Change Chat- Collaboration and co-design in change programmes

Collaboration and co-design are key to success, and a core part of the Trueman Change approach to organisational change.

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Citizen Engagement and Closing the Digital Gap

Citizen Engagement and Closing the Digitally Excluded Gap

Lydia, our communications specialist, discusses the misconceptions around digitally excluded groups.

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