Insights
Free help and advice during a time of radical change. Here you can find tools and resources to help you manage change including articles, videos, downloads and white papers.
Our Resources
What to Do When a Change Programme Gets Stuck
Change programmes often begin with energy, clarity and momentum. But over time, they can start to drift, meet resistance or become disconnected from the people they are meant to bring with them. In this short video, Organisational Psychologist Lucy Trueman explains why this often happens when the technical side of change progresses without enough attention to the people side.
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When Something Just Isn’t Working in a Team
Sometimes the challenge isn’t organisation-wide. It’s one team, service or area where something simply doesn’t feel right. There may be conflict, low trust, stuck patterns of behaviour, resistance to change or pressures that are affecting how people work together. In this short video, Organisational Psychologist Lucy Trueman explains how targeted team interventions can help get beneath the surface of these issues.
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How to Lead Through Uncertainty
Uncertainty is an unavoidable part of organisational life - but it can have a significant impact on our attention, confidence, decision-making and behaviour. In this short video, Organisational Psychologist Lucy Trueman explains why uncertainty can feel so difficult and shares three practical ways to help people navigate it more effectively.
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What Skills Will Public Servants Need Next?
In this short video, Organisational Psychologist Lucy Trueman looks at some of the capabilities public sector organisations may need to strengthen for the future, including collaboration, consciously shaping open and adaptable cultures, building stronger place-based professional identities, and developing greater confidence around change, transformation and uncertainty.
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How to Make a Team Away Day Worthwhile
When teams are busy and operational pressures are high, reflection can easily fall to the bottom of the list. But creating space to step away from the day-to-day, think differently and have the conversations there is rarely time for can be hugely valuable. In this short video Lucy shares 3 tips for making an away day worthwhile.
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Change Chat Recording: What's Really Shaping Your Workplace Culture?
In this Change Chat, Organisational Psychologist and Trueman Change Founder Lucy Trueman explores the psychology behind workplace culture and what really influences the way people behave at work.
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Change Chat Recording: LGR on Pause: What Now For Your People?
In this special Change Chat recording, Organisational Psychologist Lucy Trueman explores what the recent LGR pause could mean for leaders, managers and employees.
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Change Chat Recording: Designing the Culture You Actually Need
In this Change Chat recording, Organisational Psychologist and Trueman Change Founder Lucy Trueman explores what really shapes organisational culture during change.
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LGR - Why Is It Hard?
In this video, Lucy Trueman explores three reasons why LGR can provoke such a strong emotional response: it can challenge people’s professional identity and attachment to place, disrupt established working relationships and leave employees feeling they have little autonomy over what happens next.
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Underlying Assumptions
In this video, Lucy Trueman draws on Edgar Schein’s model of culture and shares examples of underlying assumptions uncovered through culture reviews. She explains how beliefs about staff turnover, teamwork or organisational size can affect morale, collaboration and readiness for transformation.
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How to Change Culture
In this video, Lucy Trueman shares three practical steps for creating meaningful culture change: understand the underlying beliefs and assumptions shaping the current culture, challenge unhelpful assumptions with clear evidence, and equip leaders to shape culture intentionally through their everyday actions.
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Change Chat Recording: Your Psychology Toolkit for Leading Change
In this Change Chat, Lucy Trueman, Organisational Psychologist and Founder of Trueman Change, introduced three psychological tools that can help leaders make better sense of behaviour during periods of uncertainty and transformation. The discussion is relevant for chief executives, directors, heads of service, managers and change professionals working across the public sector.
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Our Managing Director, Lucy Trueman, introduces our latest white paper, 'Lessons From Lockdown: Managing Change During the COVID-19 Crisis'
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