Insights
Free help and advice during a time of radical change. Here you can find tools and resources to help you manage change including articles, videos, downloads and white papers.
Our Resources
Join our next Change Chat: Your Psychology Toolkit for Leading Change
In this short video, Lucy Trueman, Organisational Psychologist and Founder of Trueman Change, introduces her upcoming Change Chat: Your Psychology Toolkit for Leading Change. The session will look at three psychological tools every change leader should understand, exploring how organisational psychology can help leaders support people through uncertainty, resistance and change.
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Will we see you at the 2026 LGA Conference in Bournemouth?
We're at this year's LGA Conference in Bournemouth. Will we see you there? Come and visit our stand or book a slot in our Change Surgery. We look forward to seeing you there.
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Change Chat Recording: How Teams Support Each Other through LGR - A Psychological Perspective
Local Government Reorganisation is not just a structural or operational change. It is also a deeply human one. In this Change Chat, Lucy Trueman explores how teams experience LGR from a psychological perspective, looking at the uncertainty, identity threat and change fatigue that can emerge during periods of transition. We discuss what teams need from each other during LGR, how everyday behaviours can either strengthen or weaken resilience, and how organisations can create the conditions for people to keep working well through uncertainty.
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Change Chat Recording: Why Culture Matters When Merging
Mergers bring significant opportunity - but they also introduce risk, particularly when culture is overlooked. In this recorded Change Chat, Lucy Trueman explores the critical role culture plays during mergers and why it so often becomes the deciding factor between success and failure.
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Change Chat Recording: Why People Resist Change
Navigating workplace disruption is tough. However, understanding the human side of change makes the process smoother for everyone involved. In our recent session, "Why People Resist Change," Organisational Psychologist and Trueman Change Founder Lucy Trueman breaks down the emotions that surface during transitions. She explains how to view resistance not as a problem to fix, but as a normal, human reaction.
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Transforming Councils' Cultures: The Power of Storytelling
This article on Storytelling, by organisational psychologist Lucy Trueman, was recently published in the Municipal Journal. In it, Lucy illustrates how stories and phrases are not just background noise; they’re the engines of culture. By being mindful and intentional, leaders can use them to create workplaces that are resilient and truly connected to the communities they serve.
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Change Chat Recording: Leading Through LGR, A Psychological Perspective
Local Government Reorganisation (LGR) is more than a structural or political process - it’s a deeply human one. In this engaging session, Lucy Trueman, Organisational Psychologist and Founder of Trueman Change, explores the psychological dynamics of LGR and how they impact leaders, teams, and organisations.
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Change Chat Recording: Leading Change - Drawing on Psychology
Successfully leading organisational change requires more than just project management; it demands a deep understanding of people. In this session, Organisational Psychologist Lucy Trueman explores the essential "people side of change" for public sector leaders. Discover why culture often overrides strategy, what truly motivates teams during transformation, and how to effectively manage resistance.
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Change Chat Recording: Culture Change in Housing
Navigating culture change in housing services presents unique and complex challenges. If you're dealing with low performance or resistance to change, this expert panel discussion provides essential guidance. Join Organisational Psychologist Lucy Trueman, Principal Housing Specialist Justin Hunt, and Tenant Engagement Lead Graeme Beedham as they explore the critical factors affecting culture in the housing sector.
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Leading Change Through Local Government Reorganisation (LGR)
Drawing from new research and psychological principles, this recap of our recent 'Leading Change during LGR' event offers practical strategies to navigate uncertainty, build resilience, and lead your teams effectively through the complex changes ahead. Prepare yourself and your organisation for the next three years by learning from those who have been through the process.
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Change Chat Recording: The Renters' Right Act - What Now?
The Renters Rights Act has finally received Royal Assent, marking a transformative moment for the private rented sector. This October 2025 event brought together an expert panel to help councils understand the implications of this landmark legislation and prepare for the changes ahead.
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Change Chat: Psychology Tools for Leaders of Change
Explore the power of organisational psychology to overcome cultural challenges, enhance employee wellbeing, and drive team performance. Gain actionable strategies that can transform your leadership approach in this insightful reording of our recent online event.
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Our Managing Director, Lucy Trueman, introduces our latest white paper, 'Lessons From Lockdown: Managing Change During the COVID-19 Crisis'
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