Housing Services
Is your Housing Service fit for the future?
Our team of experts are on hand to help you transform your housing services.
Housing is a complex and highly sensitive area, shaped by increasing demand, shifting legislation, and political pressures. Navigating change within this sector requires a unique blend of technical housing expertise and a deep understanding of the human dynamics that drive decision-making and service delivery.
At Trueman Change, we specialise in supporting housing services by combining practical expertise with insights from psychology to drive meaningful improvements.
How we can help
We offer tailored support to guide housing services through times of change, including preparing for inspections by:
- Bridging Resource Gaps – Working closely with teams to maximise the potential of available resources.
- Executive & Political Leadership Support – Assisting leaders to feel confident and prepared ahead of inspections.
- Service Model Reviews – Providing much-needed capacity to evaluate and optimise housing service models for better outcomes.
- Strategy & Policy Revisions – Bringing strategies and policies into alignment with inspection requirements and document requests.
Whether you’re managing inspections, addressing compliance, or driving transformation, we’re here to support you in creating housing services that truly deliver for your residents.
Contact us for a confidential conversation to see how we can help you reach your housing goals.
Our Approach
Discover how we support local authorities and Housing Associations
We understand that driving impactful change in housing services requires more than just technical fixes. By blending our specialist housing expertise with psychology-led methods, we uncover the deeper cultural and behavioural factors influencing outcomes.
Our approach focuses on
- Pinpointing Gaps and Planning for Compliance
- Cultural Shifts for Resident-Focused Services
- Tailored, Hands-On Support
Housing Services in Action
We understand that Housing is a complex service area, and so it's our aim to help organisations understand the many and various legislation changes and how to avoid the common pitfalls for different Housing Service models.

A strategic partnership to help Tamworth Borough Council achieve compliance with new housing regulations
August 2023
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Developing Tamworth Borough Council's Housing and Supported Housing Strategy
September 2024
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Providing practical solutions, leadership capacity, and progress toward inspection readiness for Bury’s housing department.
September 2024
Find out MoreRecent Insights

Why Investing in Private Sector Housing Teams Is a Win for Everyone
Investing in Private Sector Housing Teams could be the game changer local authorities need. Supporting small landlords while creating better housing opportunities doesn’t just help homelessness teams - it benefits the whole community. Here’s more on how…
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We are thrilled to announce that we have expanded our offer into Housing Services
We are thrilled to announce that we have expanded our offer into housing services, and welcome Justin Hunt, our new Housing Specialist Associate Consultant!
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Housing Services - Regulations and Innovation
One of the toughest challenges in local government is cultivating a culture that's both innovative and compliant. Sounds like a bit of a paradox, right? We're working tirelessly with councils, prepping them for potential inspections from housing regulators, and it’s clear that the tension between regulatory compliance and innovative service delivery feels more like a clash than a dance. So, how do we marry these seemingly opposing forces? How do we ensure our staff not only comply with regulations but thrive, aligning their work with their values?
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Navigating Inspection Readiness: Elevating Housing Services
As the regulatory inspection looms, we've been actively engaging with social landlords to discuss their readiness.
Find Out MoreAre you Change Ready?
It only takes 5 minutes to find out if your organisation is ready for change with our free personalised review.


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