Insights
Free help and advice during a time of radical change. Here you can find tools and resources to help you manage change including articles, videos, downloads and white papers.
Our Resources
Doing Change Well - Polarity Management
Join me as we explore the intriguing concept of polarity management. Polarity management might be new to some of you, as it was to me until recently. Yet, it resonated deeply with my research findings, especially when studying how Council chief executives navigate change in a post-COVID world. So, what exactly is polarity management?
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Communications and Engagement - The Importance of Comms
Join me as we explore the vital role of communication and engagement in driving change. As a change professional deeply immersed in research over the past four years, I've delved into how organisations swiftly adapted during the pandemic. Communication emerged as a powerful force during that time, with significant changes still reverberating today.
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Housing Services - Regulations and Innovation
One of the toughest challenges in local government is cultivating a culture that's both innovative and compliant. Sounds like a bit of a paradox, right? We're working tirelessly with councils, prepping them for potential inspections from housing regulators, and it’s clear that the tension between regulatory compliance and innovative service delivery feels more like a clash than a dance. So, how do we marry these seemingly opposing forces? How do we ensure our staff not only comply with regulations but thrive, aligning their work with their values?
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Doing Change Well - Cats and Cheese!
Why am I holding a cat in this video? Let's delve into a fascinating aspect of behavioural research involving cats and cheese. Initially conducted on mice, this research explores the intricacies of individual sensitivity to risk and reward. Imagine a scenario where there's something at stake – a potential win or loss. How do different individuals respond to such situations? This research, which involved observing mice in the presence of cats as a risk factor, provides valuable insights into the complex dynamics of decision-making and behaviour
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Housing Services - How We Can Help
Discover how we support local authorities and Housing Associations.
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Change Chat - Doing Change Well
Interested in learning about how to do change well in a post covid world? Is your organisation currently going through change and you’re finding it’s stuck? Or are you working on your PMO/change delivery function and need some inspiration? So much change happened at pace during the pandemic, now the dust is settling and organisations are reflecting on what change is next for them.
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Research Paper Launch - The Future of Change in Local Government
If you've been following Lucy on social media, you'll know she's deeply passionate about executing change effectively and constantly seeks ways to improve her approach. The pandemic presented an opportunity for leaders to reconsider change management, disrupting traditional methods and techniques. But why does this matter now, four years later? Because it's shaping our understanding of future tools, methodologies, and strategies for driving change.
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Delivery Partner - Maximise Your Programme Success
Making change happen is always much more work than anticipated, bring in extra resource to reduce the stress of having to make change happen on top of your day job!
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Change Chat - Service Reviews
Is there a particular service area you're struggling with? Many of our clients are conducting service reviews to make sure they are performing at their best. Over time, often processes and ways of working evolve, but how do you take a good look at your service areas and make sure they are as efficient and impactful as possible?
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The Benefits of a Service Review
Our service review specialist Michael Grime discusses
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Change Chat - Troubleshooting
Is there a particular service area you're struggling with? Do you have a problem service area which needs reviewing? High complaints, low morale and poor performance?
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Our Managing Director, Lucy Trueman, introduces our latest white paper, 'Lessons From Lockdown: Managing Change During the COVID-19 Crisis'
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