Insights
Free help and advice during a time of radical change. Here you can find tools and resources to help you manage change including articles, videos, downloads and white papers.
Our Resources
Resourcing Change Well
Change isn’t going away, and the ability to respond to a myriad of competing demands and priorities, and change the way we work for our communities is fast becoming core business. Yet this is happening at a time when resources are most stretched. Many organisations have been forced to reduce corporate and generic change and transformation teams, and yet ‘business as usual’ managers are also stretched, with increasing workloads.
Find out More
3 Signs Your Working Processes May Need Revising
In local government, the need for efficient and effective processes are key. Whether you’re part of a small or large team, the way you work can make or break your success.
Find out More
Navigating Inspection Readiness: Elevating Housing Services
As the regulatory inspection looms, we've been actively engaging with social landlords to discuss their readiness.
Find Out More
Change in a Post-COVID World - Latest Findings!
If you’ve followed Lucy on social media, you’ll know she has a great passion for doing change well, and taking every opportunity to learn how to do it better! The pandemic created an opportunity for leaders to re-think change management, and has proved to be a huge disrupter to traditional tools and techniques. But why does this matter now, four years later?
Download PDF
We are thrilled to announce that we have expanded our offer into Housing Services
We are thrilled to announce that we have expanded our offer into housing services, and welcome Justin Hunt, our new Housing Specialist Associate Consultant!
Find out More
Troubleshooting - Three Key Tips
Do you have a department, service or team where something just isn’t quite clicking? Seen an increase in complaints or a drop in performance? How do you get to the bottom of a problem area? We’re often asked to conduct reviews of service areas in trouble, whether it’s to tackle performance, culture, or support in ways to find savings. A core part of this work for us is good old fashioned process mapping.
Find out More
Why Culture Matters in Service Delivery
Do you have a department, service, or team where something just isn’t quite clicking? Seen an increase in complaints or a drop in performance? How do you find the underlying cause of a problem area?
Find out More
Section 114 notices – are traditional, big transformation programmes failing local authorities?
With the recent increase in announcements of Section 114 notices, and more predicted to come, our Founder and Managing Director asks – are traditional, big transformational programmes and old fashioned approaches to change the way forward?
Find out More
Georgia Turner joins Trueman Change as Associate Consultant
Great communications are crucial for successful change programmes, and yet it is a resource which is often scarce in public sector organisations.
Find out More
Troubleshooting - The Importance of Data When Reviewing Services
Do you have a department, service or team where something just isn’t quite clicking? Seen an increase in complaints or a drop in performance? How do you get to the bottom of a problem area? In this blog, the second in our series about service reviews, our Managing Director discusses the importance of reviewing performance data, and different types to consider.
Find out More
Trouble shooting services – 3 reasons why good, old fashioned process maps work!
Do you have a department, service or team where something just isn’t quite clicking? Seen an increase in complaints or a drop in performance? How do you get to the bottom of a problem area?
Find out More
Doing Change Well in a Post-Pandemic World
So much change happened during the pandemic and most of it without using traditional project and change management methodology. Whilst it was a unique context, it’s a great opportunity to reflect on why this is, and where we might want to rethink our approach to change going forward.
Find out MoreLatest White Paper
Our Managing Director, Lucy Trueman, introduces our latest white paper, 'Lessons From Lockdown: Managing Change During the COVID-19 Crisis'
Change Chat Events
Join our free Change Chat Events discussing hot topics in the public sector
Browse EventsAre you Change Ready?
It only takes 5 minutes to find out if your organisation is ready for change with our free personalised review.
