One of the toughest challenges in local government is cultivating a culture that's both innovative and compliant. Sounds like a bit of a paradox, right? We're working tirelessly with councils, prepping them for potential inspections from housing regulators, and it’s clear that the tension between regulatory compliance and innovative service delivery feels more like a clash than a dance.
So, how do we marry these seemingly opposing forces? How do we ensure our staff not only comply with regulations but thrive, aligning their work with their values?
