Psychology-Driven Change
We don’t just manage change – we deeply understand it. Founded by an organisational psychologist, our approach is psychology-led and starts with the people driving change.
Transformation isn’t just about processes; it’s about how people think, feel, and interact. By putting these human elements first, we help public sector organisations meet their long term goals.
Why Trueman Change?
Psychology-Driven Expertise
Public Sector Specialists
People Focused & Clear Communication
Cost-effective, Targeted Solutions
Welcome to Trueman Change: The Psychology of Change
We understand:
Get in TouchWe also understand procurement processes. You can access our services through:
Change Chat Events
Join our free Change Chat Events discussing hot topics in the public sector
Browse EventsAre you Change Ready?
It only takes 5 minutes to find out if your organisation is ready for change with our free personalised review.
What We Do
Local Government Reorganisation
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Delivery Partner
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Communications & Engagement
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Culture Mapping
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Leadership Development
Find out MoreCase Studies
We understand that change can be a daunting prospect, and so it's our aim to help organisations establish structure from within, and support them in setting achievable, positive goals which will make a meaningful difference to the way they work.
Supporting Reigate and Banstead District Through Local Government Reorganisation
May 2026
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A community driven partnership to shape South Yorkshire’s new Walking, Wheeling and Cycling Strategy
December 2025
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Supporting Surrey’s Communications Professionals Through Local Government Reorganisation
November 2025
Find out MoreWhat our Clients Say
“We got things from your work we just couldn’t get from the rest of our consultation”
Aidan Hall
Senior Programme Manager, Birmingham City Council
Trueman Change were commissioned to carry out an external evaluation of the Opportunity Area-funded Maths Excellence Partnership. Trueman Change worked very flexibly and positively with Opportunity Area partners and this relationship culminated in a helpful and informative final report, produced in difficult circumstances because of the pandemic
David O’Connell
Opportunity Area Programme Manager: Stoke-on-Trent
It is an excellent evaluation and you have really captured just how much of an impact these grants made, it was a pleasure to read. I particularly liked the way in which the case studies were presented, they really come to life
Tracy Hopkins
Vice-Chair of Blackpool, Fylde & Wyre CVS
Recent Insights
Why Organisational Psychology?
Change is often planned through projects, programmes, timelines and activity. These are essential tools for managing resources and delivery, but they do not always reflect how people experience change in practice. In this video, Lucy Trueman, Organisational Psychologist and Founder of Trueman Change, explains why organisational psychology provides a vital missing piece in helping organisations deliver change well.
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Change Chat Recording: Your Psychology Toolkit for Leading Change
In this Change Chat, Lucy Trueman, Organisational Psychologist and Founder of Trueman Change, introduced three psychological tools that can help leaders make better sense of behaviour during periods of uncertainty and transformation. The discussion is relevant for chief executives, directors, heads of service, managers and change professionals working across the public sector.
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Three clues your culture needs to change
Culture plays a significant role in whether change lands well, but it is not always easy to know when your culture needs attention. In this video, Lucy Trueman, Managing Director of Trueman Change and Organisational Psychologist, shares three clues that your culture may need to change.
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LGR: Why Culture Matters
Local Government Reorganisation brings significant operational, structural and practical demands. For councils currently navigating LGR, much of the focus will naturally be on programme management, workstreams, data collection, timelines and preparing for vesting day. In this video, Lucy Trueman, Organisational Psychologist and Founder of Trueman Change, explains why organisational culture also needs attention during this fast-moving period.
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Change Chat Recording: How Teams Support Each Other through LGR - A Psychological Perspective
Local Government Reorganisation is not just a structural or operational change. It is also a deeply human one. In this Change Chat, Lucy Trueman explores how teams experience LGR from a psychological perspective, looking at the uncertainty, identity threat and change fatigue that can emerge during periods of transition. We discuss what teams need from each other during LGR, how everyday behaviours can either strengthen or weaken resilience, and how organisations can create the conditions for people to keep working well through uncertainty.
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Change Chat Recording: Why People Resist Change
Navigating workplace disruption is tough. However, understanding the human side of change makes the process smoother for everyone involved. In our recent session, "Why People Resist Change," Organisational Psychologist and Trueman Change Founder Lucy Trueman breaks down the emotions that surface during transitions. She explains how to view resistance not as a problem to fix, but as a normal, human reaction.
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