Change Diagnostic2020-12-04T07:39:56+00:00

Change Diagnostic

A proven assessment method for helping you manage change well.

How is your organisation coping with change?

During COVID-19 every organisation has had to battle with change. Where the pandemic has collided with existing change programmes and budgetary pressures the compounding layers of change make it even more challenging.

It’s easy to lose control of the pace of change, become overwhelmed by the volume of change activity, lose clarity in your communication and as a result a feeling of chaotic urgency takes over.

Sound familiar?

Then we would love to help you with our Change Diagnostic.

Book a discovery call today

How does it work?

The Change Diagnostic enables you to take a vital pause in the middle of change or prepare for new change by providing essential insight into how well equipped your organisation is for change.

Designed by our team of Change Management experts and following a proven methodology the Change Diagnostic includes:

  • A digital survey delivered across your organisation for anonymous, honest feedback

  • Data analysis to understand exactly how your organisation is performing in critical change management components and where the biggest difference can be found for future improvement

  • A detailed report that presents key findings of the survey, change themes that need attention and practical recommendations and actions for you to implement immediately

All this, plus the additional stakeholder engagement and workshops if desired help you to:

  • Understand how your organisation is performing in the eight critical components of change management that lead to successful change outcomes

  • Discover how to manage change well for employee wellbeing, achieving organisational priorities and meeting the needs of your communities

  • Get honest feedback from your employees, partners and stakeholders on a range of topics including how your organisation manages change, how they feel about change and what they think would make a big difference

  • Access the expertise and experience of our team of Change experts at a fraction of the price of normal consultancy projects

What our clients say

“Working with Lucy and her team has enabled us to step back from the hectic pace COVID has demanded and evaluate how we are approaching change and make sure we are doing the right thing for our residents. Lucy brings exceptional clarity through her analysis and communication, which cuts through and gets to the heart of what we are doing and why. I have found this has really helped me to focus on what is most important and ensure that we are doing it in a way that will deliver the changes our borough needs.”

Director of Adults and Health

Read the Full Case Study

Which product is best for you?

Change Diagnostic Survey

Change Diagnostic Survey Plus

Designed to provide you with maximum insight at minimum cost, this digital survey and the detailed report that follows has been crafted by our Change experts. It gives you immediate, valuable insight into the state of your organisation across a number of critical change components and provide practical actions for doing change well. Designed for organisations ready to integrate some change management methodology and expertise into their practices, this option provides all the benefits of the diagnostic survey plus additional interviews, workshops and stakeholder engagement.

Going beyond a sense check and recommendations, this is a partnership approach ensuring that as well as the vital feedback and insights you gain from the survey you also have the opportunity to maximise learning from our team of change experts.  This is the start of your proactive change management process that engages critical stakeholders at the outset.

Included with the Change Diagnostic Survey is:

✔️ A pre-survey call with our team to understand your unique circumstances and priorities

✔️ Remote delivery of the digital change diagnostic survey across your organisation

✔️ The opportunity to add organisation-specific questions to the survey to gather insights unique to your situation

✔️ The ability to split survey responses by group for added value, for example those directly involved in change, management, front line employees and other stakeholders

✔️ Analysis of results by the Trueman Change team

✔️ A detailed report outlining key findings, change themes and recommended actions.

The Change Diagnostic Survey:

✔️ A pre-survey call with our team to understand your unique circumstances and priorities

✔️ Remote delivery of the digital change diagnostic survey across your organisation

✔️ The opportunity to add organisation-specific questions to the survey to gather insights unique to your situation

✔️ The ability to split survey responses by group for added value, for example those directly involved in change, management, front line employees and other stakeholders

✔️ Analysis of results by the Trueman Change team

✔️ A detailed report outlining key findings, change themes and recommended actions.

Plus:

✔️ Five days of online stakeholder engagement interviews or workshops facilitated by the Trueman Change team

✔️ Qualitative information for richer insight into your employee’s attitudes, perspectives and suggestions

✔️ A more open discussion around change in your organisation for wider insight and learning

✔️ An opportunity to more fully engage staff in the change process

✔️ An opportunity for project managers and deliverers to learn how to conduct change workshops for future or cross-departmental employee engagement

✔️ An opportunity to work with and benefit from the change experience and expertise of the Trueman Change team

✔️ A detailed report including both qualitative and quantitative insights, providing more robust research findings and additional recommendations.

Why it works

  • Delivered remotely through a simple digital tool
  • Designed for fast feedback, taking on average less than 15 minutes to complete
  • Can be implemented across a range of sectors including local authorities, healthcare providers, third sector organisations and businesses
  • Complete anonymity for respondents resulting in more honest feedback
  • Analysis by expert change managers turns data and feedback into valuable recommendations and actions
  • Focused not just on telling you how well you manage change now but specifically how you can manage change better.
Why it works

  • Workshops can be delivered with a range of employee groups to gather a wide snapshot of views across those directly and indirectly involved in or impacted by change
  • Facilitated by one of our expert change management professionals
  • Enables more open discussion than the survey allows, providing more detailed and varied feedback
  • Employees are more fully engaged resulting in a more considered, detailed response and sense of appreciation and value
  • Interviews with key stakeholders can provide strategic level engagement and vital insight from critical individuals involved in or impacted by the change
  • All workshops and interviews can be delivered remotely.
£4300+VAT £9400 +VAT
Perfect for if you want a sense check. The survey provides a structured approach for us to review the different components of change from leadership to resources and beyond. Understand what parts of change you need to focus on to do change well and begin to take action.

This is a great place to start if you or your organisation is new to change, overwhelmed by existing change activity or looking to start a new change management process well.

Perfect for if you’re in the middle of change or your organisation is accustomed to transformational change and looking to improve the way you manage it.

Also great it you want to delve deeper into what people are struggling with, gain a richer qualitative insight and give staff a chance to get more involved. This would serve as the start of a proactive, positive change management process.

Next step

Book an exploratory call with a member of our team to discuss your organisation, change situation and what you want to understand as a result of this diagnostic. Our team will outline exactly what happens, what is included within the survey and what you can hope to understand and act on as a result of going through this experience.

There is no obligation at this point and there won’t be any attempt to ‘sell’ to you. However, if you know at this stage you want to go ahead and wish to secure a particular timeline to carry out the work then this can also be discussed and arranged within this call.

Book a call with one of our team now

*Calls will be carried out on Microsoft Teams but you do not need a subscription, simply follow the link we send to you in your confirmation email. If you prefer another platform such as Zoom or a traditional telephone call (like back in 2019) then please let us know in the comments box when booking so we can accommodate this.

Next step

Book an exploratory call with our Managing Director, Lucy Trueman, to discuss your organisation and change agenda. Lucy will explain the process in more detail and make recommendations for survey and workshop content based on your priorities.

There is no obligation at this point and there won’t be any attempt to ‘sell’ to you. However, if you know at this stage you want to go ahead Lucy will capture some key details in order to customise your survey and workshop timeline.

Book a call with Lucy now

*Calls will be carried out on Microsoft Teams but you do not need a subscription, simply follow the link we send to you in your confirmation email. If you prefer another platform such as Zoom or a traditional telephone call (like back in 2019) then please let us know in the comments box when booking so we can accommodate this.

The importance of external support

“The impact of COVID-19 is felt across all organisations and adds a new layer of challenge to change management. For many organisations the global pandemic created new, urgent demands additional to the budgetary pressures, service improvements and change projects already underway.

It has never been more important for change to be managed well; to deliver financial savings, to improve service delivery, to meet changing demands and to prioritise employee wellbeing.

This year we’ve been supporting teams across the country to get projects back on track, to take control of change activity and to prioritise employee wellbeing along the way. If you’re feeling overwhelmed by the changes ahead or those already surrounding you then you are not alone. Leaders up and down the country are facing the same challenges and where we can we’d love to help.”

Lucy Trueman, Managing Director, Trueman Change

Are you ready to discover how your organisation is coping with
and can better manage change?

Book a discovery call today

Not ready yet? In the meantime, take a look at some of our case studies.